terms and conditions

Mole Valley Farmers Limited
Website Terms

These terms describe your relationship with us and your use of our website. They are legally binding, and you accept and agree to them by using this website. These terms change from time to time, so please read them carefully each time you use this website. Your attention is drawn to the section below entitled 'Restrictions on our liability', as it restricts our liability to you - even if we are negligent. Your statutory rights as an individual buying something which is not for use in a business are not affected by these terms.

English is the only language used on this website.

Interpretation: In these terms: 1) 'us' and 'we' mean Mole Valley Farmers Limited. 2) 'including' and 'in particular' are used to illustrate particular examples, but they do not limit the scope of these terms in any way. 3) 'loss' means any loss or damage of any kind. It includes: (i) associated costs and expenses incurred in connection with any loss or damage or any related claim or legal proceedings, and (ii) compensation paid to third parties.

You: You confirm that: 1) you are accessing our website from within the United Kingdom, 2) you are over 18 years of age, 3)you are using your own payment card, 4) you are resident in the UK at the delivery address you give in the order form. If any of these are not true, you will compensate us in full for any loss we suffer as a result.

Information services: This website includes information which we have sourced from third parties and which we make available free of charge. We have taken reasonable care when selecting those third parties, but we have no control over the information itself and we do not accept any responsibility for its accuracy. Some of the information concerns forecasts which may turn out to be inaccurate or wrong. This website also includes 'How To' guides, which provide guidance on certain tasks. These are a basic introduction to certain tasks for those who have not undertaken those tasks before: they are not comprehensive and they may not be suitable in all situations. Whatever the nature of the information, it is provided for general information only: you should not rely on it and you should obtain professional advice if you need information you can rely on.

Our products: The pictures on this website are for illustrative purposes only, and the items delivered may be different in detail. For example, they may be a different colour. Some items may not be available, in which case we may substitute an appropriate alternative. We may change our prices at any time, although this will not affect any orders we have already accepted. With some items, especially software, you do not become the owner of the item; instead, the manufacturer gives you a licence - ie permission to use the item in accordance with certain restrictions.

Order process: You may only order items by adding them to your electronic 'basket' and then proceeding through the electronic 'checkout'. Further instructions will appear at each stage, and any charges you will have to pay will be clearly identified. Your order will be acknowledged when you submit it, but this does not mean that we have accepted it. Each item in your order constitutes a separate order. If we accept your order for all or any of the items, we will send you a further e-mail saying so. If we accept your order there is a legally binding contract between you and us. It consists of 1) the information on this website, 2)these terms, 3)your order, 4)our e-mail acknowledging your order, and 5)our e-mail accepting your order. It does not include anything else. Nothing on this website amounts to an offer to supply any items, and we are not obliged to sell you anything until we accept your order. We may decline to accept any order, or any part of an order, without giving any reason. You may be required to help us verify your age before we accept your order for certain items.

Payment: You must pay when ordering. If you are a member of Mole Valley Farmers and have registered and enabled your account you may charge your order to your member's account. You may view your account at any time, and you may use your debit card to settle your account at any time, any payment made will be applied to the oldest outstanding invoices (click on the 'My Account' tab above for more details). Apart from this, your use of your account in connection with this website is subject to the general account terms.

If you have yet to become a member, you may apply for membership by downloading the application form from this website (click on the 'About Us' tab above for more details) and sending it to us, but in the meantime you will only be able to charge your order to your credit card or debit card.

You may pay for most items using most widely accepted credit or debit cards, and for members this will result in a discount of 2% on the total charge. For certain items, you may only pay using certain credit cards or by charging them to your member's account.

Delivery: We try to deliver all items within 3 to 5 working days (ie excluding Saturdays, Sundays and Bank Holidays), but longer delivery times apply to some items and this will be stated where this applies. We will try to deliver items the next working day if you select 'express delivery'. We may deliver the items we have agreed to supply at different times. We usually deliver by courier. We only deliv