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Delivery Policy

By default, the price of standard delivery to mainland UK addresses is shown in your basket, but will change if you live outside of mainland UK or if you select express delivery.  It will change automatically if you log in and save a delivery address that is outside of mainland UK.

Orders worth over £150 (excluding VAT) and weighing less than 30kg qualify for free standard delivery.  If your order qualifies and you would like to upgrade to express delivery you will be charged the upgrade fee only.

Whilst we make every effort to deliver within the stated timescales we are unable to guarantee circumstances beyond our control. We aim to dispatch all orders received before 12pm on the same day.

For security reasons we are only able to deliver your first order to the card holder’s billing address.  Subsequent orders may be delivered to an alternative delivery address.  Only customers who are members of Mole Valley Farmers (i.e. Farmer Shareholders, Country Members and Standard Account Holders) are exempt from this rule, because security checks are made during membership application.

PLEASE NOTE THAT WE DO NOT CURRENTLY DELIVER OUTSIDE OF THE UNITED KINGDOM.

 

Standard Delivery 3 – 5 Working Days

0 – 2kg

£3.95

2 – 30kg

£5.95

30 – 60kg

£12.95

60 – 100kg

£21.95

100 – 250kg

£45.00

250 – 500kg   

£56.00

500 – 750kg

£62.00

750kg – 1000kg

£75.00

1000kg – 2000kg

£136.00

2000kg – 3000kg

£204.00

Express Delivery (Next Working Day)

£3.00 surcharge

Zonal Surcharges

We can deliver to any address in the UK, including Northern Ireland, however certain regions incur delivery surcharges and certain orders may have restrictions:

0 – 2kg

  • Orders weighing between 0 – 2kg are not subject to any regional surcharges.

2 – 30kg

  • The following postcodes will be subject to a £8 surcharge and have no express delivery option:
    IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE 

  • The following postcodes will be subject to a £11 surcharge and have no express delivery option:
    BT, IM, TR21-25.

30kg plus

  • The following postcodes will be subject to a £10 surcharge and have no express delivery option:

Grampians AB1 - 36 & 38 – 56

  • The following postcodes will be subject to a £15 Surcharge and have no express delivery option:

Highlands AB37, IV1-39, KW1-14, PA21-40, PH19-41, PH49

  • Customers requiring delivery to the following postcodes will be required to phone our customer services department on 0845 6033622 for a delivery quote due to their location and the weight of their order:

Scilly Isles, Northern Ireland, Isle of Man, Scottish Islands

(IM, BT, TR21 – 25, HS1 – 9, IV40 – 56, KW15 – 17, PA20, PA41 – 49, PA60 – 78, PA80 – 88, PH42 – 44, ZE1 – 23)

Peripheral Postages 

Whilst our aim to deliver within the stated timescales remains, it is likely that delivery will take 1-2 days longer to the following postcodes, due to their locations:

AB30-31, AB33-38, AB41 6-8, AB41-43, AB43 6-8, AB44-45, AB51-56 & 63, DD8-10, FK8 3, FK17-21, HS, IM, IV1-3, IV4-36 & 40 & 52-54, IV41-49 & 51 & 55-56, KA27, KA28, KW, PA20-49, PA62-77, PA60, PA61, PA78, PH, TD15 2, TR21-25 and ZE.

Channel Islands

Please note that we are currently unable to dispatch orders placed on the website to the Channel Islands.  However our Newton Abbot branch is able to take orders for delivery to the Channel Islands.   If you are interested, please contact the Branch on 01626 836555.

Free Delivery

Please note that free delivery codes only apply to standard delivery for orders up to 30kg and that zonal surcharges will still apply.


Contact us at MVF if you need more help >>

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