l200 torch
had same torch for 15 years.Still going but fading a bit.Very good. New one for when old gives up.
By matthew Thomas from hammersmith

Hotline L200 Explorer Torch
An excellent torch. As yet I have been unable to find any faults with it. The battery once fully charged, lasts a very long time.
By Robert Setford from Farringdon, Alton

Excellent torch
I've had this torch a few weeks now and am really pleased with it - very robust, a strong spotlight and the LED light is great - gives a bright, wide sweep of light that's excellent for walking or working with.
By Andy Roberts from Halifax

Good, robust torch
Great dual bulb choice, the Halogen gives good long distance penetration, whilst the super bright LEDs give a great spread of light for working. Seems to hold it's charge well. NIcely robust and shower/mud proof. Slightly flimsy shoulderstrap but still deserves 5 stars. For this money better than anything else I've tried.
By Simon Morris from Gunnislake

hotline explorer lamp
I have just bought my second one! The last one has lasted nearly 15 years, I have replaced the battery once in that time, at a cost of about £7. We use the lamp most nights to check the stock, it will go weeks without a charge. On prolonged use it lasts 3-4 hours & is very bright. We've hod loads of other lamps & torches but, none as good as these.
By Alan Hobbs from Ringwood

Hotline L200 explorer
4th hotline torch purchased in last 30 years. L.E.D. on new lamps very useful. I use my 2 L200s on a daily basis (1 on charge-1 in use) with shoulder strap to do late checks etc hands free.Very pleased with product and MVF service. Thanks.
By michael fraser from ellon

Customer rating

Returns and Refunds Policy

We hope you are completely satisfied with your purchase from Mole Valley Farmers Ltd.  If, however, you would like to return or exchange a product then please read the instructions below before sending your item back.  This will enable a smooth transaction.

Unwanted Goods

If you decide that you do not want an item that you have ordered, please complete the tear off slip at the bottom of your invoice and pack the products securely.  It is important that the returned items are in the best possible condition, so please take reasonable care of them.  See our Terms and Conditions.  Then post them to the address at the bottom of the returns slip.  Failure to complete the form may result in a delay in processing your return.

Please ensure that you obtain and retain a proof of posting when you return your goods.  This is to protect you in the event that your goods are lost in transit.  They remain your responsibility until they reach us.

We can arrange a collection on your behalf for a charge.  To do so, please call 08456 033622.

Alternatively, you may return the item to your local branch. Find your nearest branch.

If you return a product you have purchased from us that you have taken reasonable care of and within seven working days from the day after delivery we will issue you with a full refund.  The refund will be issued within 30 days of cancellation.

Faulty Goods

In the unlikely event that you receive faulty or damaged goods please call 08456 033622 to arrange collection of the goods.  Please have your order number ready.

You will be issued with a returns number that should be written down.  Please then re-package the goods and put a note of the returns number you have been given in with them.  Please write the address shown at the bottom of the returns slip (which accompanies your invoice) clearly on the parcel.  We will then arrange for your parcel to be collected.

There is no charge for the return of faulty goods.

You may also return faulty items to your local branch.  Find your nearest branch.

Restricted Goods

We are unable to offer refunds on certain types of goods due to restrictions:

• Animal medicines  – general and vaccines
• Agrochemicals - herbicides, pesticides and fungicides
• Underwear
• Frozen, refrigerated or temperature sensitive products
• Animal feeds - products which are fed to animals destined for the human food chain
• Equestrian Safetywear including riding hats and body protectors

Delivery Policy

By default, the price of standard delivery to mainland UK addresses is shown in your basket, but will change if you live outside of mainland UK or if you select express delivery.  It will change automatically if you log in and save a delivery address that is outside of mainland UK.

Orders worth over £150 (excluding VAT) and weighing less than 30kg qualify for free standard delivery.  If your order qualifies and you would like to upgrade to express delivery you will be charged the upgrade fee only.

Whilst we make every effort to deliver within the stated timescales we are unable to guarantee circumstances beyond our control. We aim to dispatch all orders received before 12pm on the same day.

For security reasons we are only able to deliver your first order to the card holder’s billing address.  Subsequent orders may be delivered to an alternative delivery address.  Only customers who are members of Mole Valley Farmers (i.e. Farmer Shareholders, Country Members and Standard Account Holders) are exempt from this rule, because security checks are made during membership application.

PLEASE NOTE THAT WE DO NOT CURRENTLY DELIVER OUTSIDE OF THE UNITED KINGDOM.

 

Standard Delivery 3 – 5 Working Days

Express Delivery (Next Working Day)

£3.00 surcharge

Zonal Surcharges

We can deliver to any address in the UK, including Northern Ireland, however certain regions incur delivery surcharges and certain orders may have restrictions:

0 – 2kg

• Orders weighing between 0 – 2kg are not subject to any regional surcharges.

2 – 30kg

• The following postcodes will be subject to a £8 surcharge and have no express delivery option:
  IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE 

• The following postcodes will be subject to a £11 surcharge and have no express delivery option:
  BT, IM, TR21-25.

30kg plus

• The following postcodes will be subject to a £10 surcharge and have no express delivery option:

Grampians AB1 - 36 & 38 – 56

• The following postcodes will be subject to a £15 Surcharge and have no express delivery option:

Highlands AB37, IV1-39, KW1-14, PA21-40, PH19-41, PH49

• Customers requiring delivery to the following postcodes will be required to phone our customer services department on 0845 6033622 for a delivery quote due to their location and the weight of their order:

Scilly Isles, Northern Ireland, Isle of Man, Scottish Islands

(IM, BT, TR21 – 25, HS1 – 9, IV40 – 56, KW15 – 17, PA20, PA41 – 49, PA60 – 78, PA80 – 88, PH42 – 44, ZE1 – 23)

Peripheral Postages 

Whilst our aim to deliver within the stated timescales remains, it is likely that delivery will take 1-2 days longer to the following postcodes, due to their locations:

AB30-31, AB33-38, AB41 6-8, AB41-43, AB43 6-8, AB44-45, AB51-56 & 63, DD8-10, FK8 3, FK17-21, HS, IM, IV1-3, IV4-36 & 40 & 52-54, IV41-49 & 51 & 55-56, KA27, KA28, KW, PA20-49, PA62-77, PA60, PA61, PA78, PH, TD15 2, TR21-25 and ZE.

Channel Islands

Please note that we are currently unable to dispatch orders placed on the website to the Channel Islands.  However our Newton Abbot branch is able to take orders for delivery to the Channel Islands.   If you are interested, please contact the Branch on 01626 836555.

Free Delivery

Please note that free delivery codes only apply to standard delivery for orders up to 30kg and that zonal surcharges will still apply.